I would like to return my order

Damaged or Defective Goods:

 In the event that you receive damaged or defective goods, we are committed to resolving the issue promptly.

 We offer exchanges for damaged or defective products, provided the following conditions are met:

1. The customer must notify us of the issue within 14 days of receiving the product.

2. The damaged or faulty product, along with its original packaging, must be returned to us.

3. Proof of purchase (receipt or order confirmation) must be provided.

4. The product must not have been subject to misuse, negligence, or accidental damage.

 Returns of Change of Mind:

  We do not accept returns for change of mind or dissatisfaction with the product.

Exchange Process

To initiate an exchange for damaged or faulty goods, please contact our team at [email protected] or contact 0777072376.

Our team will guide you through the exchange process and provide further instructions on returning the product. If you are returning through a courier service, Place the item securely in the original packaging it was delivered and purchase invoice and mail your return to the following address:

2/1 351, R. A. De Mel Mawatha, Colombo 3, Sri Lanka

Please be informed that you will be responsible for covering all expenses associated with return shipping. We recommend utilizing a shipping method that offers tracking capabilities for your returned item.

Upon receipt and inspection of the returned item, we will process the exchange and dispatch a replacement product as soon as possible.

Please allow a minimum of seven days from the date of receipt of your item for us to process your exchange.

 If the exact product is not available, we may offer a suitable alternative or issue a refund, at our discretion.

After receiving your return and inspecting the condition of your item, we will process you an exchange. Please allow at least seven days from the receipt of your item to process your exchange.

. Non-Returnable Items:

 Certain items may not be eligible for return or exchange. These items include.

1. Screen Protectors / Tempered Glass
2. Phone Cases / Tablet & iPad Cases
3. Non-Warranty Products